Privacy Policy

Start Project, LLC (DBA Playtime Sports) (“Playtime,” “we,” “us,” or “our”) operates the Playtime team management and youth sports platform at playtime.net and its subdomains.

Address: 35 Miller Ave #299, Mill Valley, CA 94941
Contact: info@playtime.net

• Coach accounts. Name, email address, profile details, and team metadata provided by coaches who create teams.
• Roster data. Names, email addresses, phone numbers, jersey numbers, positions, optional birthday + shirt / pant size, and parent/guardian relationships, provided by team coaches via paste-in roster.
• Event and message data. Schedules, RSVPs, attendance, announcements, and attachments uploaded by team members.
• Communication preferences. Per-recipient channel preferences (email, SMS, push), bounce and delivery state, and opt-out flags.
• Device and log data. IP address, browser / device type, request timestamps, basic usage analytics.

• Provide and improve Playtime services.
• Deliver team-related messages to opted-in recipients.
• Secure accounts and prevent abuse.
• Analyze aggregate usage trends and plan new features.
• Send transactional messages (account alerts, magic-link authentication, team announcements).
• Send optional product updates only with your consent.

See our dedicated SMS Consent page for the full Call-to-Action and opt-in flow.

Playtime sends transactional SMS messages on behalf of team coaches — schedule changes, RSVP requests, and team announcements. We do not send marketing or promotional SMS.

No mobile information — including phone numbers, SMS opt-in data, and consent — will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are never shared with any third party for any purpose.

• How recipients opt in.The recipient first receives a magic-link email confirming they were added to a team. After they confirm their identity, they may optionally add their phone number via web form and choose to opt in to SMS transactional messages on their personal notification-settings page by toggling the “SMS” preference on. The SMS toggle is off by default; affirmative action by the recipient is required for SMS delivery.
• Message frequency.Typically 0–5 messages per week per team, driven by coach activity. Message and data rates from the recipient's carrier may apply.
• Opting out. Reply STOP to any Playtime SMS to stop further messages from that team. Replying HELP returns this support address.
• Service provider.SMS delivery is carried out by Twilio, Inc., acting solely as our message-delivery service provider. Phone numbers and message content are transmitted to Twilio only to deliver the team messages a recipient opted into — never for Twilio's own marketing, and never for any third party's marketing.
• Who can see a phone number. A phone number on a team roster is visible only to the coaches and admins of that specific team and to our message-delivery service provider for the sole purpose of delivering messages. It is never made available to other teams, other users, advertisers, or data brokers.

We process data based on consent, performance of our agreement with you, legitimate interests (security, analytics), and compliance with legal obligations. EU/UK users may request access, correction, deletion, or data portability by emailing info@playtime.net.

Playtime is operated as a team-administration tool used by adults (coaches and parents). Children may appear on a roster as players, but the parent or coach is responsible for entering that data and for any consent required by their league or local law. We do not knowingly collect information directly from children under 13. If you believe a child provided data directly, contact us and we will delete it.

We share data with service providers necessary to operate the platform: Supabase (database + auth), Resend (email delivery), Twilio (SMS delivery), and future payment partners (Apple App Store, Google Play, Stripe). We do not sell personal information. We may disclose data to comply with law or to protect users.

Content uploaded to Playtime (rosters, schedules, messages, attachments) is visible according to the team-membership rules of the team where it's posted. Avoid posting sensitive personal information beyond what's necessary for team administration. You are responsible for ensuring you have rights to the content you share.

Paid features run through Apple, Google, or Stripe. Payment credentials are handled by those providers under their own terms and privacy notices.

We retain data while your account or team is active or as needed for legal purposes. We use encryption, access controls, row-level security policies, and monitoring to protect data, though no system is perfectly secure.

You may update profile details in-app, opt out of SMS by replying STOP, or request data changes / deletion by emailing info@playtime.net. California residents may request access or deletion consistent with applicable law.

We may update this policy. Material changes will be posted with an updated “last updated” date. Continued use means you accept the revised policy.